+91 98327 47690 +91 77972 38117
Monk Sera Tea

Frequently Asked Questions

Find answers to common questions about our teas, orders, shipping, and more.

Brewing

How should I brew Darjeeling tea?

Use water at 85-95°C, steep 2.5g of tea in 200ml water for 3-5 minutes. Don't use boiling water as it can make the tea bitter.

General

What makes Darjeeling tea special?

Darjeeling tea is known as the 'Champagne of Teas' due to its unique muscatel flavor. It's grown in the Himalayan foothills at elevations of 3,000-7,000 feet, giving it a distinctive taste.

Orders

What is your return policy?

Due to the perishable nature of tea, we don't accept returns. However, if you receive damaged products, contact us within 48 hours for a replacement.

How can I track my order?

Once your order is shipped, you'll receive a tracking number via email and SMS. You can also track on our website.

Do you offer bulk/wholesale pricing?

Yes! Contact us at info@monkseradarjeelingtea.com for wholesale inquiries.

Products

Is your tea organic?

Yes! All our teas are 100% organic, hand-plucked from pristine gardens in Darjeeling. We use no pesticides or artificial additives.

What is the difference between flushes?

1st Flush (Spring): Light, floral, delicate. 2nd Flush (Summer): Full-bodied, muscatel notes. 3rd Flush (Autumn): Rich, robust flavor. Bal Tea: Budget-friendly everyday tea.

Shipping

Do you ship internationally?

Currently we ship within India. International shipping coming soon!

Still have questions?

We're here to help! Contact us anytime.

Contact Us